Outage in anewhealth
MedWise Performance Issues
Resolved MinorIncident Report
We are aware of an issue that is currently affecting MedWise caused by a vendor. At this time users can't create new documents.
The vendor is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more information.
For other or urgent concerns, please contact your dedicated liaison.
Components affected
anewhealth MCP - MedWise Clinical PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/23/2026 07:11PM
As of 2:53 PM ET on July 23, MedWise is operational. We apologize for the inconvenience you may have experienced and appreciate your patience as we investigated and resolved the outage. Should you have accessibility issues or questions, please contact your dedicated liaison.
IDENTIFIED
9 days ago - at 07/23/2026 05:35PM
We are aware of an issue that is currently affecting MedWise caused by a vendor. At this time users can't create new documents.
The vendor is diligently working to resolve this as quickly as possible. We apologize for any inconvenience this is causing and will provide an update as soon as we know more information.
For other or urgent concerns, please contact your dedicated liaison.
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