Outage in anewhealth
EireneRX Performance Issues
Resolved MajorIncident Report
EireneRx Users,
As of February 27th, at 12:45 PM ET, the EireneRx system is temporarily unavailable.
The EireneRx team is investigating the issue and working to restore services as quickly as possible.
Should you have an urgent medication order during this time, please call the Clinical Contact Center at 1-888-974-2763 option 1.
We apologize for the inconvenience and will send you update messages as new information is available.
Components affected
anewhealth EireneRx (Carekinesis)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/27/2026 06:09PM
This incident has been resolved.
MONITORING
2 months ago - at 02/27/2026 05:58PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 02/27/2026 05:55PM
EireneRx Users,
As of February 27th, at 12:45 PM ET, the EireneRx system is temporarily unavailable.
The EireneRx team is investigating the issue and working to restore services as quickly as possible.
Should you have an urgent medication order during this time, please call the Clinical Contact Center at 1-888-974-2763 option 1.
We apologize for the inconvenience and will send you update messages as new information is available.
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