Outage in anewhealth

EireneRX Performance Issues

Resolved Major

February 27, 2026 - Started 8 days ago - Lasted 32 minutes
Official incident page

Incident Report

EireneRx Users, As of February 27th, at 12:45 PM ET, the EireneRx system is temporarily unavailable. The EireneRx team is investigating the issue and working to restore services as quickly as possible. Should you have an urgent medication order during this time, please call the Clinical Contact Center at 1-888-974-2763 option 1. We apologize for the inconvenience and will send you update messages as new information is available.

Components affected

anewhealth EireneRx (Carekinesis)

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 02/27/2026 06:09PM

This incident has been resolved.

MONITORING 8 days ago - at 02/27/2026 05:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 days ago - at 02/27/2026 05:55PM

EireneRx Users,

As of February 27th, at 12:45 PM ET, the EireneRx system is temporarily unavailable.

The EireneRx team is investigating the issue and working to restore services as quickly as possible.

Should you have an urgent medication order during this time, please call the Clinical Contact Center at 1-888-974-2763 option 1.
We apologize for the inconvenience and will send you update messages as new information is available.

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