Outage in AppFollow

Legacy Integrations Not Delivering Notifications

Resolved Minor

November 20, 2025 - Started 5 months ago - Lasted about 5 hours
Official incident page

Incident Report

We’re investigating an issue affecting our legacy integrations (Email, Slack, and Webhook). Several customers have reported that notifications stopped being delivered on November 18. This also impacts the delivery of new review alerts from the legacy system. Our engineering team is actively working to identify the cause and restore normal operation as soon as possible. We’ll continue to share updates on this page as the investigation progresses. Thank you for your patience while we work through this.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/20/2025 07:50PM

This incident has been resolved.

MONITORING 5 months ago - at 11/20/2025 06:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 11/20/2025 03:28PM

We’re investigating an issue affecting our legacy integrations (Email, Slack, and Webhook). Several customers have reported that notifications stopped being delivered on November 18. This also impacts the delivery of new review alerts from the legacy system.

Our engineering team is actively working to identify the cause and restore normal operation as soon as possible. We’ll continue to share updates on this page as the investigation progresses.

Thank you for your patience while we work through this.

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