Outage in AppFollow
Duplicated Slack review transfer alerts
Resolved MinorIncident Report
Summary AI Generated
AppFollow experienced duplicate Slack review transfer alerts being sent to channels following a maintenance update, affecting only apps with auto-translation enabled due to a checksum calculation mismatch in the duplicate detection system. As a precautionary measure, all review transfer alerts were temporarily disabled for 16.4 hours while the team investigated and resolved the root cause. The issue was fixed and all missed alerts during the outage period were successfully delivered once scheduling was restored.
Following the latest maintenance related to alerts, we’ve observed duplicate review transfer alerts being sent to Slack channels in some cases.
At the moment, we haven’t identified the exact root cause yet, but we are actively investigating the issue.
Important: As a precaution, we have temporarily disabled all review transfer alerts for tonight.
Components affected
AppFollow SlackTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/04/2026 10:20AM
Scheduling enabled, reviews transfer alert delivery completely restored.
MONITORING
about 1 month ago - at 03/04/2026 08:17AM
The incident affected alerts for apps with auto-translation enabled only. The root cause was a mismatch between how checksums were calculated and stored for duplicate detection, which caused some alerts to be sent multiple times. This edge case was not covered in pre-release testing. The issue has been identified and addressed.
Missed reviews for today have been successfully triggered for the period during which alerts were paused.
Scheduling is planned to be enabled soon.
INVESTIGATING
about 1 month ago - at 03/03/2026 05:55PM
Following the latest maintenance related to alerts, we’ve observed duplicate review transfer alerts being sent to Slack channels in some cases.
At the moment, we haven’t identified the exact root cause yet, but we are actively investigating the issue.
Important: As a precaution, we have temporarily disabled all review transfer alerts for tonight.
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