Check if AppleCare on Device is down, official outages, user-reported issues, and outages map.
AppleCare on Device is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 6 incidents for AppleCare on Device since started monitoring Apple status in December 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official AppleCare on Device outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jan 13, 2025
10:25 PM EST
|
Major
Users are unable to see their coverage. - 80% of users are affected
|
about 2 hours |
|
Oct 15, 2024
07:47 PM EDT
|
Major
AppleCare purchase is temporarily unavailable. - 50% of users are affected
|
about 2 hours |
|
Apr 03, 2024
07:23 PM EDT
|
Major
AppleCare purchase is temporarily unavailable. - All users are affected
|
36 minutes |
|
Jan 29, 2024
02:08 PM EST
|
Major
AppleCare purchase is temporarily unavailable. - All users are affected
|
4 minutes |
|
Jan 26, 2024
07:21 PM EST
|
Major
AppleCare purchase is temporarily unavailable. - Some users are affected
|
about 1 hour |
|
Nov 06, 2023
02:32 PM EST
|
Minor
AppleCare service is temporarily unavailable during system maintenance. - All users are affected
|
about 4 hours |
See what users are saying about AppleCare on Device issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Anthony - Trying to add AppleCare+ coverage to a device results in this message appearing (both web and on-device); ``` Scheduled Maintenance We are unable to complete your request. Please try again later or check the maintenance status of AppleCare On-Device. ``` There are no maintenance in pro....
L - AppleCare+ is down for ongoing maintenance.
AppleCare on Device is a warranty and support service that provides repair coverage and technical support for Apple devices.
Monitoring Apple since December 2022
AppleCare on Device is part of Apple. Check the Apple's status.
1 incident in 2025
AppleCare on Device isn't down. You can check AppleCare on Device status and incident details on the top of the page. IsDown continuously monitors AppleCare on Device official status page every few minutes. In the last 24 hours, there were 0 outages reported.
AppleCare on Device is currently operational. You can check AppleCare on Device status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of AppleCare on Device being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the AppleCare on Device official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
AppleCare on Device last outage was on January 13, 2025 with the title "Outage in AppleCare on Device"
IsDown and DownDetector help users determine if Apple is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Apple's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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