Outage in AppZen

Issues with AAP Invoice Processing

Resolved Minor
May 02, 2024 - Started 8 months ago - Lasted about 17 hours
Official incident page

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Outage Details

We have identified an issue with AppZen's Invoice Processing. The team is currently addressing the matter as a top priority. The Incident Response Team has been activated and is probing the root cause of the incident. We will provide you with updates on the progress.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/03/2024 04:02AM

This incident has been resolved.

MONITORING 8 months ago - at 05/02/2024 06:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 05/02/2024 06:14PM

We have fixed all invoices stuck in Validating state
We are currently in the Monitoring phase

IDENTIFIED 8 months ago - at 05/02/2024 05:14PM

The issue is still being investigated by the team on the highest priority. We are working to fix the issue. We will keep you updated on the progress.
The next update will be in 2 hours.

IDENTIFIED 8 months ago - at 05/02/2024 01:57PM

The issue is identified by the team. We are working to clear the backlogs. We will keep you updated on the progress.

IDENTIFIED 8 months ago - at 05/02/2024 11:33AM

The issue is still being investigated by the team on the highest priority. We are working to fix the issue. We will keep you updated on the progress.
The next update will be in 2 hours.

IDENTIFIED 8 months ago - at 05/02/2024 10:48AM

We have identified an issue with AppZen's Invoice Processing.

The team is currently addressing the matter as a top priority. The Incident Response Team has been activated and is probing the root cause of the incident. We will provide you with updates on the progress.

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