Outage in Ardoq
Asset Library Home Page Search Issue
Resolved MinorIncident Report
A few users have reported that the asset library home page searches have not been working when assets are located within folders. When using the search box to find artifacts, nothing is found even though items matching the search string do exist. Currently, the search only returns results from higher-level assets. Our team is investigating this issue and working on a resolution. Thank you for your patience.
Components affected
Ardoq Application EU Ardoq Application US Ardoq Application UAE Ardoq Application AUNeed to monitor Ardoq outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/29/2024 07:41AM
This incident has been resolved.
MONITORING
over 1 year ago - at 07/29/2024 07:33AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 07/29/2024 06:30AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 07/29/2024 06:28AM
A few users have reported that the asset library home page searches have not been working when assets are located within folders. When using the search box to find artifacts, nothing is found even though items matching the search string do exist. Currently, the search only returns results from higher-level assets. Our team is investigating this issue and working on a resolution. Thank you for your patience.
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