Outage in Articulate

Content Library 360: Some videos from Content Library 360 may fail to preview or download

Resolved Minor
January 16, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Need to monitor Articulate outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Articulate, and never miss an outage again.
Start Free Trial

Outage Details

Hi Content Library users! You may see an error when trying to insert a video from Content Library 360 into your Storyline 360 course. Other Content Library 360 content is working as expected. We’re working with our video provider to troubleshoot the issue. We’re sorry for the trouble!
Components affected
Articulate .com Articulate E-Learning Heroes Articulate Content Library 360
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/16/2024 11:02PM

This incident has been resolved. Inserting a video from Content Library 360 is now working fine.

MONITORING over 1 year ago - at 01/16/2024 09:58PM

Content Library videos are working again, and we're continuing to monitor to ensure this situation is fully resolved.

INVESTIGATING over 1 year ago - at 01/16/2024 07:02PM

Hi Content Library users! You may see an error when trying to insert a video from Content Library 360 into your Storyline 360 course. Other Content Library 360 content is working as expected. We’re working with our video provider to troubleshoot the issue. We’re sorry for the trouble!

Latest Articulate outages

Reach 360: Course Analytics Reporting Discrepancies - 2 days ago
Localization: Courses with glossaries fail to translate - 3 days ago
Localization: Translation Issues with Glossaries in Certain Languages - 9 days ago
Rise 360: Translation failures in localized courses - 12 days ago
Reach 360: EU Users Can’t Log In - 25 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook