Outage in Articulate

Reach 360: EU Users Can’t Log In

Resolved Major
September 17, 2025 - Started about 9 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We’re investigating an issue that’s preventing some EU users from logging into Reach 360. Thank you for your patience. We’ll share updates as soon as we have more to share.
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 09/17/2025 09:13PM

This incident has been resolved. Thank you for your patience while we resolved this matter.

MONITORING about 7 hours ago - at 09/17/2025 07:25PM

We’ve fixed the issue that prevented some EU users from logging into Reach 360. The system is back up, and we’re keeping a close eye to make sure everything stays stable. Thanks for your patience while we resolve this matter.

INVESTIGATING about 9 hours ago - at 09/17/2025 05:58PM

We’re investigating an issue that’s preventing some EU users from logging into Reach 360. Thank you for your patience. We’ll share updates as soon as we have more to share.

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