Outage in Articulate
Account Management: Users cannot finish purchasing more seats or an account upgrade if the subscription has Reach 360 Pro.
Resolved Minor
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Outage Details
Users are unable to finish purchasing additional seats or account upgrades if the subscription has Reach 360 Pro. While we're fixing this issue, please reach out to us at biz@articulate.com, or 1-800-861-4880 ext 4, to complete your purchase. We're sorry for the trouble!
Components affected
Articulate Account ManagementLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/25/2024 08:33PM
The issue is fixed, and customers can continue all purchases and upgrades normally!
IDENTIFIED
about 1 year ago - at 09/25/2024 08:02PM
Users are unable to finish purchasing additional seats or account upgrades if the subscription has Reach 360 Pro. While we're fixing this issue, please reach out to us at biz@articulate.com, or 1-800-861-4880 ext 4, to complete your purchase. We're sorry for the trouble!
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