Outage in Articulate

Storyline 360: AI Text to Speech Fails to Generate with High Character Count

Resolved Minor
January 14, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Hi all! Our team has released a fix for the error some users encountered where generating AI text-to-speech greater than 650 characters would fail. This fix should be released immediately, and we'll let you know when that error is resolved.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/14/2025 04:25PM

Hi all - thank you for your patience while our team investigated and resolved the error. Everything is operating normally again. If you have any questions or need help, please contact our Support team!

IDENTIFIED about 2 months ago - at 01/14/2025 03:48PM

Hi all! Our team has released a fix for the error some users encountered where generating AI text-to-speech greater than 650 characters would fail. This fix should be released immediately, and we'll let you know when that error is resolved.

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