Outage in Articulate

Reach 360: Images Not Loading in Courses Published form Rise 360

Resolved Minor
February 13, 2025 - Started 27 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Hi all, we have identified an issue where images from Rise 360 courses are not loading in Reach 360 after publishing.
Components affected
Articulate Rise 360
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 02/13/2025 11:51PM

Hi All! A fix has been deployed and the issue is now resolved.
We recommend customers who encountered the issue with missing images to republish their courses in Rise to Reach.

IDENTIFIED 27 days ago - at 02/13/2025 10:26PM

Hi all, we have identified an issue where images from Rise 360 courses are not loading in Reach 360 after publishing.

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