Outage in Articulate

Rise 360: Publishing Packages Stuck Spinning

Resolved Minor
April 02, 2025 - Started 22 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Hi Rise 360 users, we are aware that Rise 360 exports are stuck spinning and not downloading (this applies to publishing to PDF, Web, LMS, Reach). We are investigating a solution! We’re sorry for the trouble and appreciate your patience!
Components affected
Articulate Rise 360
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/02/2025 05:31PM

This incident is resolved. Thanks for your patience!

MONITORING 22 days ago - at 04/02/2025 04:57PM

Exporting from Rise 360 is now fully functional. If you're still experiencing an issue, please reach out to our Support team: support@articulate.com.

INVESTIGATING 22 days ago - at 04/02/2025 04:40PM

Hi Rise 360 users, we are aware that Rise 360 exports are stuck spinning and not downloading (this applies to publishing to PDF, Web, LMS, Reach). We are investigating a solution! We’re sorry for the trouble and appreciate your patience!

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