Outage in AssemblyAI

Account Creation Issues

Resolved Minor
October 20, 2025 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an issue with new account creation due to the ongoing AWS issues that may affect the ability of newly created accounts to use our API or Playground.
Components affected
AssemblyAI Billing

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/21/2025 12:29AM

This incident has been resolved.

MONITORING 10 days ago - at 10/20/2025 11:39PM

Account creation and updates are once again working normally, but we are continuing to monitor the situation to ensure continued good performance.

IDENTIFIED 10 days ago - at 10/20/2025 11:00PM

We are currently experiencing an issue with new account creation due to the ongoing AWS issues that may affect the ability of newly created accounts to use our API or Playground.

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