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Outage in Atera

Degraded / Slow GUI performance

Resolved Minor
August 03, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Some of our customers may experience system slowness and accessibility issues in the Tickets tab from the Atera console, we're working to get the service back to operational quickly as possible.
Components affected
Atera Admin Console GUI

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/04/2023 02:13AM

This incident has been resolved.

MONITORING over 2 years ago - at 08/04/2023 01:27AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 08/04/2023 12:14AM

Some of our customers may experience system slowness and accessibility issues in the Tickets tab from the Atera console, we're working to get the service back to operational quickly as possible.

Latest Atera outages

PSA Ticketing page - 23 days ago
Auth0 Login fail issue - about 1 month ago
Degraded / Slow GUI performance - about 2 months ago

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