Outage in Atera

Customer Portal SSO Login Issue

Resolved Major
June 11, 2025 - Started 3 days ago - Lasted 35 minutes
Official incident page

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Outage Details

We are currently experiencing an issue affecting Customer Portal SSO logins. Our team is actively investigating this and working to restore access as quickly as possible. We apologize for the inconvenience and will provide updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/11/2025 04:56PM

This incident has been resolved.

MONITORING 3 days ago - at 06/11/2025 04:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 06/11/2025 04:23PM

We are currently experiencing an issue affecting Customer Portal SSO logins. Our team is actively investigating this and working to restore access as quickly as possible. We apologize for the inconvenience and will provide updates as they become available.

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