Outage in Auth0

Increased latency on the Authentication and Management API

Resolved Minor
June 30, 2023 - Started about 2 years ago - Lasted about 1 hour

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Outage Details

We are investigating issues in the US-3 environment. Impacted users would experience brief spikes with 5xx error codes when attempting to authenticate.
Components affected
Auth0 US-3
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/30/2023 05:27PM

This incident has been resolved and services are stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on your and your users.

MONITORING about 2 years ago - at 06/30/2023 04:54PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 06/30/2023 04:24PM

We observed errors between 11:24 and 11:28 UTC. These errors have self-resolved, and the system is now working as expected. We are monitoring for the next 30 minutes.

INVESTIGATING about 2 years ago - at 06/30/2023 04:11PM

We are investigating issues in the US-3 environment. Impacted users would experience brief spikes with 5xx error codes when attempting to authenticate.

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