Outage in Auth0

Elevated Errors in JP-1 Public Cloud Environment

Resolved Major
November 06, 2024 - Started 4 months ago - Lasted about 3 hours

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Outage Details

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Components affected
Auth0 JP-1
Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 11/06/2024 02:23PM

We have identified additional impact on Tenant Logs and User Search features.

MONITORING 4 months ago - at 11/06/2024 01:02PM

We applied a fix for the issue and are monitoring the system.

IDENTIFIED 4 months ago - at 11/06/2024 12:47PM

We are currently implementing a fix. We will continue to update every 15 minutes.

IDENTIFIED 4 months ago - at 11/06/2024 12:38PM

We are currently implementing a fix. We will continue to update every 15 minutes.

IDENTIFIED 4 months ago - at 11/06/2024 12:17PM

We have made progress on the incident and are implementing a fix in the coming minutes. We will continue to update every 15 minutes.

IDENTIFIED 4 months ago - at 11/06/2024 12:01PM

We have identified the root cause, and are working on applying a fix as soon as possible. We will continue to update every 15 minutes.

INVESTIGATING 4 months ago - at 11/06/2024 11:44AM

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

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