Outage in Autodesk

ACS Admin Console

Resolved Major
January 23, 2024 - Started almost 2 years ago - Lasted 44 minutes
Official incident page

Incident Report

We are investigating an issue with customers in European datacenter are not able to see the projects after logging into https://acc.autodesk.eu/projects. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Build (Europe) Autodesk ACC Admin Console (Europe) Autodesk BIM 360 Design Collaboration (Europe) Autodesk BIM Collaborate (Europe) Autodesk BIM 360 Insight (Europe) Autodesk Docs (Europe) Autodesk Takeoff (Europe) Autodesk BIM 360 Project Home (Europe)

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/23/2024 12:00PM

This issue has been resolved and customers from European Datacenter should now be able to see projects after logging into https://acc.autodesk.eu/projects. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING almost 2 years ago - at 01/23/2024 11:37AM

We are investigating an issue with customers in European datacenter are not able to see the projects after logging into https://acc.autodesk.eu/projects. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING almost 2 years ago - at 01/23/2024 11:16AM

We are investigating an issue with customers in European datacenter are not able to see the projects after logging into https://acc.autodesk.eu/projects. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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