Outage in Autodesk
Autodesk Assistant
Resolved MinorIncident Report
Summary AI Generated
Autodesk Assistant experienced a minor incident where chat sessions were disconnected when users minimized the Assistant window, preventing customers from maintaining active conversations. Users also reported upstream connection errors when accessing the site. The issue was resolved after 33 minutes of investigation.
We are investigating reports where customers are unable to maintain active chat sessions, as conversations are getting disconnected when the Autodesk Assistant window is minimized. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 04/22/2026 07:02PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 5 hours ago - at 04/22/2026 06:33PM
We are investigating reports where customers are unable to maintain active chat sessions, as conversations are getting disconnected when the Autodesk Assistant window is minimized. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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