Outage in Autodesk
Autodesk Assistant
Resolved MinorIncident Report
Summary AI Generated
Autodesk Assistant was inaccessible within Fusion for approximately 1.2 hours. During the outage, users could still reach Autodesk Assistant via Autodesk Account or the Autodesk Support website as a workaround. The issue was resolved without further details on root cause.
We are investigating reports where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/04/2026 10:21AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
4 days ago - at 08/04/2026 10:17AM
We are continuing to investigate an issue where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
4 days ago - at 08/04/2026 09:13AM
We are investigating reports where customers are unable to access the Autodesk Assistant feature within Fusion. As a workaround, customers can access Autodesk Assistant through Autodesk Account (https://manage.autodesk.com/home) or Autodesk Support (https://www.autodesk.com/support). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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