Outage in Autodesk
BIM 360 Design Collaboration | BIM 360 Docs
Resolved MinorIncident Report
Summary AI Generated
BIM 360 Docs and BIM 360 Design Collaboration experienced slower response times when viewing documents, folders, and uploading files for approximately 2 hours. The cause was identified and actively addressed by Autodesk's team. The issue was fully resolved with no further action required from users.
We are investigating an issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 11/10/2026 07:55PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
4 days ago - at 11/10/2026 07:02PM
We have identified the cause of the issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
4 days ago - at 11/10/2026 05:59PM
We are investigating an issue where customers are experiencing slower response times when viewing documents and folders or uploading documents in BIM 360 Docs and BIM 360 Design Collaboration. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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