Autodesk account | Identity, Licensing & Entitlement | Other Business Systems

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers who use Microsoft services to access Autodesk products and services. Customers using the "Sign in with Microsoft" option may experience intermittent login failures and may be unable to complete sign-in. Customers with Microsoft email accounts may also be unable to log in because they are not receiving a One-Time Password (OTP). As a workaround, customers can sign in with their email address and password. Customers who previously saved a backup/recovery code can use that code to log in. Other sign-in methods are not affected. We will provide an update within 120 minutes, or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 120 minutes or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.

We are aware of a service disruption caused by a third-party service provider, Microsoft, that is impacting customers with Microsoft email services resulting in customers being unable to login to Autodesk Products and Services because they are not receiving a One-Time Password (OTP). As a workaround, customers who previously saved their backup/recovery code can use this code to login. We will provide an update within 60 minutes or sooner if we have more information to share regarding the Microsoft service degradation.