Automatiq Sync Outage History

Automatiq Sync experienced issues affecting MLB Ballpark crawls and transfers, impacting distribution and processing, transfers, crawls, transferless delivery, and mobile QR creation components. The incident was identified and resolved within 9 minutes.

Automatiq Sync experienced login issues for 7 minutes due to a third-party service disruption, affecting the Sync Application UI. The incident was resolved and the team plans to investigate implementing more robust fault-tolerance measures for this scenario.

Automatiq Sync experienced email parsing delays for 2.9 hours due to an identified system issue. The slowdown affected the service's ability to process emails in a timely manner. The team resolved the incident by recovering normal parsing speeds and deploying a patch to prevent future occurrences.

Automatiq Sync experienced a major incident affecting distribution to marketplaces and processing capabilities. The service suffered from delayed distribution functionality for 8 minutes. The issue was identified, investigated, and fully resolved.