Automatiq Sync Outage History

Automatiq Sync experienced login issues for 7 minutes due to a third-party service disruption, affecting the Sync Application UI. The incident was resolved and the team plans to investigate implementing more robust fault-tolerance measures for this scenario.

Automatiq Sync experienced email parsing delays for 2.9 hours due to an identified system issue. The slowdown affected the service's ability to process emails in a timely manner. The team resolved the incident by recovering normal parsing speeds and deploying a patch to prevent future occurrences.

Automatiq Sync experienced a major incident affecting distribution to marketplaces and processing capabilities. The service suffered from delayed distribution functionality for 8 minutes. The issue was identified, investigated, and fully resolved.