Outage in Auvik Networks

Possible Service Disruption - Users may experience possible delays accessing their Auvik site

Resolved Minor
April 12, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

It has come to Auvik’s attention that one of its third-party vendors is experiencing an incident that may cause delays of 1-3 minutes for users to access their site. We apologize for the inconvenience. We are closely monitoring their situation and will report any updates.
Components affected
Auvik Networks Auvik Website (www.auvik.com) Auvik Networks my.auvik.com Auvik Networks us1.my.auvik.com Auvik Networks us2.my.auvik.com Auvik Networks us3.my.auvik.com Auvik Networks us4.my.auvik.com Auvik Networks eu1.my.auvik.com Auvik Networks eu2.my.auvik.com Auvik Networks au1.my.auvik.com Auvik Networks ca1.my.auvik.com
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/12/2024 12:56PM

The possible interruption of access to Auvik sites for customers has been resolved. The third-party vendor, who was the cause of the disruption, has been replaced with a different third-party vendor. Services have been fully restored.

MONITORING 8 months ago - at 04/12/2024 12:27PM

It has come to Auvik’s attention that one of its third-party vendors is experiencing an incident that may cause delays of 1-3 minutes for users to access their site.
We apologize for the inconvenience.
We are working on a way to bypass this issue.
We’ll keep you posted on a resolution.

IDENTIFIED 8 months ago - at 04/12/2024 11:18AM

It has come to Auvik’s attention that one of its third-party vendors is experiencing an incident that may cause delays of 1-3 minutes for users to access their site.
We apologize for the inconvenience.
We are closely monitoring their situation and will report any updates.

Latest Auvik Networks outages

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Service Disruption - Clients on the US3 cluster are receiving 500 errors when trying to access their sites - 2 months ago
Service Disruption - Clients on the US4 cluster are receiving 500 errors when trying to access their sites - 2 months ago

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