Outage in Auvik Networks
Emergency Maintenance on US4
Resolved MinorIncident Report
Summary AI Generated
Auvik performed emergency maintenance on **us4.my.auvik.com** to upgrade their cloud infrastructure, during which users were unable to log in and experienced interruptions to network monitoring. The maintenance lasted approximately 1.8 hours, shorter than the estimated 3-hour window, with most tenants recovering before full resolution was confirmed. Service was fully restored by 10:03 AM ET on October 25, 2026.
We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.
If you have any questions, please use the Support button at the bottom right in Auvik.
Components affected
Auvik Networks us4.my.auvik.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 10/25/2026 02:03PM
The incident has been fully resolved. Regular service has been restored, and all systems operate as expected.
Impact:
Users should no longer experience any issues related to the service disruption.
If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet.
Service has been fully restored. We apologize for any disruption to our services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team.
We will post an RCA after an internal investigation.
MONITORING
18 days ago - at 10/25/2026 01:42PM
Most tenants have recovered, we are waiting on remaining tenants to come back up. We are monitoring the situation to ensure stability and confirm that the service remains fully functional.
Next Steps:
We will provide a final update once the issue is resolved.
Thank you for your patience, and we apologize for any inconvenience caused.
INVESTIGATING
18 days ago - at 10/25/2026 12:18PM
We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.
If you have any questions, please use the Support button at the bottom right in Auvik.
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