Auvik performed emergency maintenance to upgrade their cloud infrastructure, affecting **us4.my.auvik.com** for approximately 2.2 hours. During this window, users potentially experienced login failures and interruptions to network monitoring. The incident was fully resolved with all systems restored to normal operation.
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The incident has been fully resolved. Regular service has been restored, and all systems operate as expected.
Impact:
Users should no longer experience any issues related to the service disruption.
If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet.
Service has been fully restored. We apologize for any disruption to our services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team.
We will post an RCA after an internal investigation.
We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.
If you have any questions, please use the Support button at the bottom right in Auvik.
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