Outage in Auvik Networks

Performance Issue - Device Discovery Delayed

Resolved Minor
April 25, 2024 - Started 8 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We’ve identified the source of the performance issue in the discovery of new devices. We are working to restore optimal service as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/26/2024 01:36AM

The delay for device discovery has been resolved. The source of the performance impact has been addressed, and performance should again be optimal.

A Root Cause Analysis (RCA) will follow after completing a full review.

MONITORING 8 months ago - at 04/25/2024 06:49PM

We’ve identified the source of the performance issue with delays in new device discovery and are monitoring the situation. We've implemented the fix and are waiting for device information to catch up in the system. As the lag catches up, we expect to be back to optimal performance in a few hours. We’ll keep you posted on a resolution.

IDENTIFIED 8 months ago - at 04/25/2024 06:30PM

We’ve identified the source of the performance issue in the discovery of new devices. We are working to restore optimal service as quickly as possible.

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