Outage in Avalara

Avalara Toll-Free Numbers - Service Degradation

Resolved Major

January 22, 2025 - Started about 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

Avalara's telecom provider is experiencing a major service outage. Inbound calling to all Avalara numbers is down. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

Components affected

Avalara MyLodge Support Number Avalara Enterprise Support Number Avalara Main Number

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/23/2025 03:01PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/22/2025 09:56PM

The response team is beginning to restore service and continues to monitor progress to ensure the return of full service for all customers.

IDENTIFIED about 1 year ago - at 01/22/2025 09:01PM

Avalara's telecom provider is experiencing a major service outage. Inbound calling to all Avalara numbers is down.

The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

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