Outage in Azure

Storage - West Europe - Continuing to Validate Recovery

Resolved Minor
January 18, 2023 - Started almost 2 years ago - Lasted about 6 hours

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Outage Details

Impact Statement: Starting at 07:44 UTC on 18 Jan 2023, a subset of customers using Storage in West Europe may experience higher than expected latency, timeouts or HTTP 500 errors when accessing data stored on Storage accounts hosted in this region. Additional services with dependencies on storage may also experience impact.Current Status: We have determined that a subset of racks in a storage scale unit, hosted in one of the region datacenters experienced a drop in availability and may have rebooted. Our telemetry is showing that a power event impacted the said racks (impacting storage and network resources in the racks). Following the power event, most impacted resources auto-recovered through their normal recovery mechanisms. However, some resources required manual intervention to fully recover. Most customers should already be seeing signs of recovery and we are working on recovering the remaining impacted resources, these efforts are progressing, and we expect full recovery to be achieved within the next 90 minutes. An update will be provided within 60 minutes, or as events warrant.

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