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Outage in Fivetran

Sync delays observed for PostgreSQL Connectors

Resolved Minor
August 06, 2024 - Started over 1 year ago - Lasted about 9 hours
Official incident page

Incident Report

We have identified an issue with our PostgreSQL connectors syncing to Snowflake destination, where syncs are delayed. We will continue to investigate and provide additional updates.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/06/2024 07:01PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/06/2024 03:46PM

We have reverted the changes responsible for the issue.

We are pausing and unpausing the affected connectors to resume the normal syncs.

We will continue to monitor all affected connectors until they resume their normal sync functionality.

IDENTIFIED over 1 year ago - at 08/06/2024 01:18PM

We have identified that this issue was caused by recent changes to the connector incremental sync workflow, and we are currently working on a fix.

IDENTIFIED over 1 year ago - at 08/06/2024 01:03PM

We have identified an issue with our PostgreSQL connectors syncing to Snowflake destination, where syncs are delayed. We will continue to investigate and provide additional updates.

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