Outage in Bandwidth

VoxSMS Services - Belgium

Resolved Minor
November 09, 2024 - Started 12 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an incident impacting VoxSMS services. We are aware that customers connecting to VoxSMS via the Belgium POP are experiencing failures. Customers who have used an IP to connect via Germany have had success. We are working to resolve this issue as quickly as possible.
Components affected
Bandwidth Europe
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 11/09/2024 03:39PM

This incident has been resolved.

MONITORING 12 days ago - at 11/09/2024 01:12PM

A resolution has been implemented, and we are monitoring the results.

IDENTIFIED 12 days ago - at 11/09/2024 12:50PM

We have identified the cause of this incident, and we are working towards resolution.

INVESTIGATING 12 days ago - at 11/09/2024 11:23AM

We are currently investigating an incident impacting VoxSMS services. We are aware that customers connecting to VoxSMS via the Belgium POP are experiencing failures. Customers who have used an IP to connect via Germany have had success. We are working to resolve this issue as quickly as possible.

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