Outage in Bandwidth

Support Portal - Search Functions

Resolved Minor
December 03, 2024 - Started about 17 hours ago - Lasted 13 minutes
Official incident page

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Outage Details

Teams have identified an incident impacting the Bandwidth Support Portal's search functions and are actively working to restore expected functionality. Ticket viewing and Ticket creation are not impacted. Users may continue to view support articles by navigating topics on the main page.
Components affected
Bandwidth Ticketing Support
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 12/03/2024 03:37PM

This incident has been resolved.

IDENTIFIED about 17 hours ago - at 12/03/2024 03:28PM

Teams have identified an incident impacting the Bandwidth Support Portal's search functions and are actively working to restore expected functionality. Ticket viewing and Ticket creation are not impacted. Users may continue to view support articles by navigating topics on the main page.

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