Outage in Bandwidth
Legacy Global Portal Incident- Auto Top Off
Major
April 08, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
Bandwidth teams are currently investigating an incident impacting auto top offs via credit card on the legacy global portal. Teams are working to restore expected portal payment behavior.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 04/08/2026 06:16PM
Teams have identified the source of this incident, and are working to restore expected portal behavior.
INVESTIGATING
about 4 hours ago - at 04/08/2026 05:00PM
Bandwidth teams are currently investigating an incident impacting auto top offs via credit card on the legacy global portal. Teams are working to restore expected portal payment behavior.
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