Bandwidth experienced a 2.7-hour outage affecting outbound 10DLC MMS message delivery to T-Mobile and Verizon destinations, caused by an issue with a third-party industry provider. MMS Messaging (MM4) was impacted, resulting in delayed message delivery. The incident was identified and resolved in coordination with the external provider.
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This incident has been resolved.
Bandwidth teams have identified an off-network incident impacting the timely delivery of MMS messages to T-Mobile and Verizon destinations. Bandwidth is working with this industry provider to restore expected MMS delivery.
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