Outage in Bandwidth
Outbound 10DLC MMS Delivery Incident
Resolved MinorIncident Report
Summary AI Generated
Bandwidth experienced a 16.5-hour outage affecting outbound 10DLC MMS message delivery to T-Mobile and Verizon destinations. The issue originated with an off-network industry provider, impacting MM4 MMS Messaging. The incident was resolved after Bandwidth coordinated with the third-party provider to restore normal delivery.
Bandwidth teams have identified an off-network incident impacting the timely delivery of MMS messages to T-Mobile and Verizon destinations. Bandwidth is working with this industry provider to restore expected MMS delivery.
Components affected
Bandwidth MMS Messaging (MM4)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/03/2026 12:34PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 11/02/2026 08:05PM
Bandwidth teams have identified an off-network incident impacting the timely delivery of MMS messages to T-Mobile and Verizon destinations. Bandwidth is working with this industry provider to restore expected MMS delivery.
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