Outage in Bandwidth
Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T
Resolved MajorIncident Report
Summary AI Generated
**Outbound MMS Delivery Incident – T-Mobile, Verizon, AT&T** An off-network provider issue caused delays in outbound MMS message delivery (10DLC and Short Code) to T-Mobile, Verizon, and AT&T destinations for approximately 11.7 hours. Bandwidth coordinated with the third-party provider to restore normal delivery, and the incident was resolved after messaging behavior returned to expected patterns.
Bandwidth teams have identified an off-network incident impacting the timely delivery of MMS messages to T-Mobile and Verizon destinations. Bandwidth is working with this industry provider to restore expected MMS delivery.
Components affected
Bandwidth MMS Messaging (MM4)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/04/2026 02:17AM
This incident has been resolved.
MONITORING
2 days ago - at 11/04/2026 01:24AM
Teams are observing expected messaging process behavior. We will continue to monitor for stability.
INVESTIGATING
2 days ago - at 11/03/2026 03:25PM
Teams continue to work with the off net provided to resolve MMS delivery delays. This delay includes 10DLC Outbound MMS and Short Code MMS messages for T-Mobile, Verizon, and AT&T destinations.
INVESTIGATING
2 days ago - at 11/03/2026 02:38PM
Bandwidth teams have identified an off-network incident impacting the timely delivery of MMS messages to T-Mobile and Verizon destinations. Bandwidth is working with this industry provider to restore expected MMS delivery.
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