Outage in Bandwidth
Non-North American Emergency Address Validation Incident
Resolved MajorIncident Report
Summary AI Generated
Non-North American emergency address validation failed on the Bandwidth Dashboard for approximately 8 hours due to an issue with a third-party vendor. Address validation requests did not complete as expected during this period. The root cause was identified and resolved in coordination with the affected vendor.
Bandwidth teams are investigating an incident impacting the ability to validate non-North American addresses. These address validation requests may not complete as expected.
Components affected
Bandwidth DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/03/2026 03:43AM
This incident has been resolved.
IDENTIFIED
3 days ago - at 11/02/2026 09:11PM
Teams have identified the source of this incident and are working with the impacted vendor to restore expected address validation.
INVESTIGATING
3 days ago - at 11/02/2026 07:49PM
Bandwidth teams are investigating an incident impacting the ability to validate non-North American addresses. These address validation requests may not complete as expected.
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