Outage in Bandwidth
Voice Authentication Incident - Pindrop
Resolved MajorIncident Report
Summary AI Generated
A major incident affected Bandwidth's inbound Voice Authentication (Pindrop) services, disrupting expected verification behavior for inbound SIP calling. The issue was identified and actively worked on by Bandwidth teams. The incident was resolved after approximately 5 hours, following a monitoring period during which normal verification behavior was confirmed stable.
Bandwidth teams have identified an incident impacting our inbound Voice Authentication services. Teams are working to restore expected voice authentication behaviors.
Components affected
Bandwidth Inbound Calling (SIP)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/04/2026 04:07AM
This incident has been resolved.
MONITORING
2 days ago - at 11/04/2026 03:01AM
Teams are observing expected verification behavior and will monitor for prolonged stability.
INVESTIGATING
2 days ago - at 11/03/2026 10:59PM
Bandwidth teams have identified an incident impacting our inbound Voice Authentication services. Teams are working to restore expected voice authentication behaviors.
Latest Bandwidth outages
Outbound 10DLC MMS Delivery Incident - 3 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
