Outage in Banked
EU Payments Issue
Resolved MajorIncident Report
We are currently investigating an issue with EU payments in our checkout
Components affected
Banked CheckoutTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/16/2024 07:02PM
This incident is now resolved.
MONITORING
about 2 years ago - at 04/16/2024 06:36PM
A fix has been implemented by our downstream provider and we are continuing to monitor.
IDENTIFIED
about 2 years ago - at 04/16/2024 03:53PM
The third party provider has identified a fix and are working on rolling it out now. They estimate this will take one hour.
IDENTIFIED
about 2 years ago - at 04/16/2024 02:09PM
We are continuing to work with the downstream provider on this issue, and will update once we have more information. The current impact to customers would be an error in the checkout when attempting to select a bank.
IDENTIFIED
about 2 years ago - at 04/16/2024 01:18PM
The issue has been identified as an outage with a downstream third party provider. We are in contact with the provider and will update as soon as we have more information.
INVESTIGATING
about 2 years ago - at 04/16/2024 01:15PM
We are currently investigating an issue with EU payments in our checkout
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