Outage in Barracuda Networks

Email Gateway Defense - Message Log Advanced Search with "reason filter" is failing

Minor
May 15, 2025 - Started about 10 hours ago
Official incident page

Need to monitor Barracuda Networks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Barracuda Networks, and never miss an outage again.
Start Free Trial

Outage Details

When performing a lookup using advanced search in the classic or new UI, users will see: " an error has been encountered". Mail flow, message log access, and all other aspects of the classic or new UI are not impacted, just this one aspect of advanced search. We have identified a fix and are in the process of rolling it out.
Components affected
Barracuda Networks User Interface
Latest Updates ( sorted recent to last )
MONITORING about 8 hours ago - at 05/15/2025 11:24AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 10 hours ago - at 05/15/2025 09:59AM

When performing a lookup using advanced search in the classic or new UI, users will see: " an error has been encountered".

Mail flow, message log access, and all other aspects of the classic or new UI are not impacted, just this one aspect of advanced search. We have identified a fix and are in the process of rolling it out.

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook