Outage in Barracuda Networks
Barracuda XDR - View Alert Service Disruption
Resolved MinorIncident Report
Barracuda XDR has encountered an issue with View Ticket function from the dashboard, which could result in viewing alert details from the dashboard. Our engineering team has identified the root-cause and actively working on resolving this issue. We understand the impact this may have on your business and are committed to restoring this service as quickly as possible. We will provide further updates once we implement a solution.
The core XDR service is not affected. Data is still flowing into XDR and the SOC's systems are fully operational.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/30/2025 09:40PM
This incident has been resolved, and the view ticket service in dashboard is fully operational
MONITORING
11 months ago - at 05/30/2025 08:50PM
Our engineering team has implemented a solution to resolve this issue and the tickets should be visible from the dashboard now.
We will continue to monitor to ensure the impacted service is fully operational.
IDENTIFIED
11 months ago - at 05/30/2025 06:40PM
Barracuda XDR has encountered an issue with View Ticket function from the dashboard, which could result in viewing alert details from the dashboard. Our engineering team has identified the root-cause and actively working on resolving this issue. We understand the impact this may have on your business and are committed to restoring this service as quickly as possible. We will provide further updates once we implement a solution.
The core XDR service is not affected. Data is still flowing into XDR and the SOC's systems are fully operational.
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