Outage in Barracuda Networks

Barracuda XDR - SentinelOne Agent Connectivity failure

Resolved Minor

June 03, 2025 - Started 11 months ago - Lasted about 5 hours
Official incident page

Incident Report

Barracuda XDR is currently experiencing an issue with connectivity between the SentinelOne agents and our management console. Our SOC team is currently working closely with SentinelOne`s engineers to resolve it. Please be assured that the agent continues to provide protection on local endpoints. We understand the impact this may have on your business and are committed to restoring full functionality as quickly as possible. We will provide further updates once the solution is implemented. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/03/2025 05:46PM

The connectivity issue between the SentinelOne agents and our management console is now resolved. For any further questions or inquiries in this regard, please contact soc@barracuda.com.

IDENTIFIED 11 months ago - at 06/03/2025 12:59PM

Barracuda XDR is currently experiencing an issue with connectivity between the SentinelOne agents and our management console. Our SOC team is currently working closely with SentinelOne`s engineers to resolve it. Please be assured that the agent continues to provide protection on local endpoints.
We understand the impact this may have on your business and are committed to restoring full functionality as quickly as possible. We will provide further updates once the solution is implemented. Thank you for your patience.

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