Outage in Barracuda Networks

Barracuda XDR - SentinelOne Agent Connectivity failure

Resolved Minor
June 03, 2025 - Started 2 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Barracuda XDR is currently experiencing an issue with connectivity between the SentinelOne agents and our management console. Our SOC team is currently working closely with SentinelOne`s engineers to resolve it. Please be assured that the agent continues to provide protection on local endpoints. We understand the impact this may have on your business and are committed to restoring full functionality as quickly as possible. We will provide further updates once the solution is implemented. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/03/2025 05:46PM

The connectivity issue between the SentinelOne agents and our management console is now resolved. For any further questions or inquiries in this regard, please contact soc@barracuda.com.

IDENTIFIED 2 days ago - at 06/03/2025 12:59PM

Barracuda XDR is currently experiencing an issue with connectivity between the SentinelOne agents and our management console. Our SOC team is currently working closely with SentinelOne`s engineers to resolve it. Please be assured that the agent continues to provide protection on local endpoints.
We understand the impact this may have on your business and are committed to restoring full functionality as quickly as possible. We will provide further updates once the solution is implemented. Thank you for your patience.

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