Outage in Batch

Issue impacting dashboard analytics and data exports

Resolved Minor
February 16, 2022 - Started almost 3 years ago - Lasted about 1 month
Official incident page

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Outage Details

We are aware of an issue impacting both the dashboard analytics (campaign analytics, userbase page for example). They might be slow to load or not show up at all. This also impacts recurring data exports. We are currently investigating.
Components affected
Batch Main dashboard Batch Exports
Latest Updates ( sorted recent to last )
IDENTIFIED almost 3 years ago - at 02/17/2022 12:18AM

The issue has been identified and we're currently working to resolve it.

INVESTIGATING almost 3 years ago - at 02/16/2022 08:47PM

We are aware of an issue impacting both the dashboard analytics (campaign analytics, userbase page for example). They might be slow to load or not show up at all.
This also impacts recurring data exports.
We are currently investigating.

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