Outage in Batch
Database issues impacting data indexing
Resolved MinorIncident Report
Following a database maintenance operation, we're experiencing data indexing delays. It does in particular impact the indexing of push tokens and Custom User IDs.
We will update you as soon as we have more information and the next steps.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 3 years ago - at 09/06/2022 03:43PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 years ago - at 09/06/2022 03:42PM
We are continuing to investigate this issue.
INVESTIGATING
about 3 years ago - at 09/06/2022 01:36PM
Following a database maintenance operation, we're experiencing data indexing delays. It does in particular impact the indexing of push tokens and Custom User IDs.
We will update you as soon as we have more information and the next steps.
Latest Batch outages
CEP Automation triggers may stall in specific workflows - about 2 months ago
CEP & MEP Delivery Issues - 2 months ago
Delays in CEP automation triggers (Push, Email & SMS) - 2 months ago
Open Push Event Indexing Issue on CEP Platform - 2 months ago
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