Outage in Batch
Intermittent HTTP 503 errors
Resolved Minor
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Outage Details
Components affected
Batch Campaigns API Batch Custom attributes Batch Transactional API Batch In-app messaging Batch Main dashboard Batch SDK Batch Inbox Batch Transactional API for Partners Batch Custom Data APILatest Updates ( sorted recent to last )
This incident has been resolved.
The workaround has been implemented and we are no longer seeing the elevated number of HTTP 503 errors we were seeing before.
We will continue to monitor the situation.
The issue has been identified. A server rack from our hosting provider experienced a power supply issue which resulted in a networking issue for some of our servers.
We are currently implementing a workaround.
We are seeing an elevated number of HTTP 503 errors on mutliple components: the dashboard, all APIs, the SDK webservices are impacted.
We are currently investigating.
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