Outage in Batch
Database issues impacting the delivery
Resolved MinorIncident Report
We're currently experiencing some issues with one of our database cluster impacting the functioning of every delivery components (Transactionnal/Campaigns and in apps messaging).
We will update you as soon as we have more information and the next steps
Components affected
Batch Inbox Batch Custom Data API Batch Campaigns API Batch Push campaigns Batch In-app messaging Batch Transactional API Batch Transactional push Batch SDK
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/28/2023 12:14PM
This incident has been resolved.
INVESTIGATING
over 2 years ago - at 03/28/2023 10:24AM
We're currently experiencing some issues with one of our database cluster impacting the functioning of every delivery components (Transactionnal/Campaigns and in apps messaging).
We will update you as soon as we have more information and the next steps
Latest Batch outages
CEP Automation triggers may stall in specific workflows - about 2 months ago
CEP & MEP Delivery Issues - 2 months ago
Delays in CEP automation triggers (Push, Email & SMS) - 2 months ago
Open Push Event Indexing Issue on CEP Platform - 2 months ago
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