Outage in Batch

Dashboard unavailable

Resolved Major

December 18, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware that the dashboard and editorial dashboard are currently unavailable and returning an error. We are currently investigating.

Components affected

Batch Main dashboard Batch Editorial dashboard

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/18/2023 08:01PM

This incident has been resolved.

MONITORING about 1 year ago - at 12/18/2023 04:24PM

The issue has been identified and a fix has been implemented and deployed. We are currently monitoring the situation.

INVESTIGATING about 1 year ago - at 12/18/2023 04:20PM

We are aware that the dashboard and editorial dashboard are currently unavailable and returning an error. We are currently investigating.

Latest Batch outages

Network issue on our hosting provider - 4 days ago

Delay in indexing Profile events for Web and Mobile SDKs - about 1 month ago

Webhook delays - about 2 months ago

Profile API ingestion delay - 2 months ago

Notifications, SMS, Email, API & SDK Web services down - 3 months ago

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