Outage in Batch
Profile events ingestion experiencing delay
Resolved MinorIncident Report
A component of our Profile API is crashing since 2024-04-28T00:00:00Z, and it is preventing our Dashboard to display recently ingested events and custom-data.
This is not impacting our sending chain, and emails are still sent if a related event is received.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 04/29/2024 02:21PM
This incident has been resolved.
MONITORING
over 1 year ago - at 04/29/2024 02:04PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 04/29/2024 02:04PM
We are now deploying a fix
IDENTIFIED
over 1 year ago - at 04/29/2024 01:40PM
A component of our Profile API is crashing since 2024-04-28T00:00:00Z, and it is preventing our Dashboard to display recently ingested events and custom-data.
This is not impacting our sending chain, and emails are still sent if a related event is received.
Latest Batch outages
CEP Automation triggers may stall in specific workflows - about 2 months ago
CEP & MEP Delivery Issues - 2 months ago
Delays in CEP automation triggers (Push, Email & SMS) - 2 months ago
Open Push Event Indexing Issue on CEP Platform - 2 months ago
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