Outage in Batch

Marketing pressure Calculation Delay

Resolved Minor
May 06, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Due to a database issue, we are experiencing delays impacting the marketing pressure feature. Messages sent very close to each other to the same install may be delivered regardless of the marketing pressure rules set in Batch dashboard. Our team is working on an optimisation. Issue started at 2:47 PM GMT+2
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/06/2024 03:24PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/06/2024 03:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 05/06/2024 01:35PM

Due to a database issue, we are experiencing delays impacting the marketing pressure feature. Messages sent very close to each other to the same install may be delivered regardless of the marketing pressure rules set in Batch dashboard. Our team is working on an optimisation.

Issue started at 2:47 PM GMT+2

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